Refund

Refund Policy

Use this guide from Simple Modern to review returns, exchanges, and refunds. This page applies specifically to simplemodean.shop.

How Simple Modern handles exceptions
Customers using simplemodean.shop can rely on the following Simple Modern guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Details from Simple Modern on order problems
Customers using simplemodean.shop can rely on the following Simple Modern guidance about order problems. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

How Simple Modern handles starting a request
This starting a request section covers orders and visits through simplemodean.shop for Simple Modern. A return or exchange begins when you, contact us at Support@Simplemodean.shop before sending the item. Once the request is approved, Simple Modern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at Simple Modern to eligibility
This eligibility section covers orders and visits through simplemodean.shop for Simple Modern. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

What Simple Modern customers should know about condition of returns
Simple Modern publishes this condition of returns guidance for customers using simplemodean.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Our approach at Simple Modern to refund timing
Customers using simplemodean.shop can rely on the following Simple Modern guidance about refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Details from Simple Modern on support
For purchases made through simplemodean.shop, Simple Modern applies the following guidance on support. For return or exchange assistance, contact Support@Simplemodean.shop or 501-971-9871.

Merchant Information
Business name: Simple Modern
Brand name: Simple Modern
Email: Support@Simplemodean.shop
Phone: 501-971-9871
Physical address: 2490 E Zion Rd, Fayetteville, Arkansas, 72703, United States